Privacy policy

Praxa is an AI assistant that answers and makes phone calls for you. It works with your calls, your calendar and your contacts, so we want to be plain about what we collect and what we do with it. If anything here is unclear, email contact@getpraxa.com.

Where we are today

Praxa is not open to the public yet. Right now the only personal data we collect is what you give us when you join the waitlist. The rest of this policy explains what will happen once you use Praxa in the beta, so you know before you sign up.

The waitlist

When you join the waitlist we collect:

• your email address, and your name if you give it
• the country you live in
• anything you tell us about the calls you miss
• a scrambled (hashed) version of your IP address, your browser type and the page that sent you, to stop spam

We use this to email you about Praxa and to decide who to invite first. We don’t add you to anyone else’s list.

When you use Praxa

About you

• your account details, like your name, email and the phone number you forward from
• the Praxa phone number we give you
• the rules and context you give Praxa, like “the school is always urgent” or “I’m cooking”

Your calls

• a recording of each call Praxa answers or makes for you
• a written transcript, a short summary and the notes Praxa takes from it
• the phone number and name of the other person on the call

Google Calendar and Contacts, if you connect them

• your calendar events, so Praxa knows when you’re free and can add or move events you’ve allowed
• your contacts’ names and numbers, so Praxa knows who is calling

The people on the other end of the call

When someone calls you, or Praxa calls someone for you, we process their voice, their phone number and what they say. Praxa tells them at the start of every call that it’s an AI assistant and that the call is recorded. They can hang up at any time. If they want their recordings removed, they can ask you or email us, and we’ll delete them.

How we use it

We use your data to run Praxa for you: answering and making calls, booking times, writing your summaries and morning briefing, and remembering past calls. That’s it.

• We don’t sell your data or anyone else’s.
• We don’t use it for ads.
• We don’t use your calls to train AI models, and we pick providers that don’t train on the data we send them.
• People at Praxa only look at a call if you ask us to, or if we need to fix a problem or stop abuse.

Google user data

Praxa’s use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We only use Google data to provide the features you see in Praxa, we don’t use it for ads, and we don’t use it to train AI models.

Who helps us

Some companies process data for us so Praxa can work. They include a phone carrier that connects the calls, servers that carry the call audio, a speech-to-text service, an AI model provider, a text-to-speech service, and providers for our database, file storage and email. They can only use the data to do that job for us. We will publish the full list before the beta opens.

How long we keep it

• Waitlist details stay until Praxa launches for you or until you ask us to remove them.
• Call recordings, transcripts and notes stay until you delete them. You can delete any call or caller at any time.
• If you close your account, we delete your data within 30 days, except anything the law says we have to keep.

Keeping it safe

Data is encrypted when it moves and when it’s stored. Access inside Praxa is limited to the few people who need it to run the service. Praxa won’t read out private details from your calendar or past calls to a caller it can’t verify.

Your choices

You can ask to see, download, correct or delete your data at any time by emailing contact@getpraxa.com, or by following the steps on our data deletion page. If you live in California or another place with privacy laws that give you these rights, you have them here too, and we won’t treat you differently for using them.

Age

Praxa is for people 18 and over.

Changes

If we change this policy in a way that matters, we’ll email you before it takes effect. The date at the top always shows the latest version.